Job Description
Contract: Full Time
Payment: Hourly
Salary: £14.66 per hour
The Marble Arch Hotel, one of our 4‑star properties from the “by Thistle” collection is located just off Oxford Street and a short walk from the West End and Hyde Park. With 692 stylish and spacious bedrooms, unique dining spaces, and 13 meeting rooms, join an exciting and vibrant team to help deliver an excellent guest experience.
What you’ll be doing
Are you passionate about delivering exceptional guest experiences? Do you take pride in creating memorable moments and ensuring that every guest feels valued? As a Guest Service Executive, you will play a vital role in helping our guests make the most of their stay.
In this role, you will be the key point of contact for VIP and returning guests, ensuring they receive personalised attention and a seamless experience from arrival to departure. You will also ensure that the front desk and F&B teams are informed about VIP and returni...