Guest Services Coordinator

Our client, a global corporate housing provider, is looking for a Guest Services Coordinator to join their team in the Philippines. This is a fully remote, weekend position, working every Saturday and Sunday.

This role is ideal for someone who enjoys helping people, has excellent customer service skills, and is confident handling a variety of enquiries in a fast-paced environment. You'll be the main point of contact for guests over the weekend, ensuring they receive a high level of service throughout their stay.

Job Duties but not limited to:

• Act as the main point of contact for guests via phone and email during the weekend.
• Respond to guest enquiries and resolve maintenance or accommodation-related issues in a timely and professional manner.
• Process accommodation extension requests and update internal systems.
• Keep guests informed of any updates relating to their stay.
• Maintain accurate r...