Guest Services Associate

Overview

You will greet guests warmly, manage queues efficiently, and sell tickets or services with a smile while ensuring seamless entry and exit through turnstiles. You will handle cash responsibly, balance floats, process payments, and proactively resolve guest concerns. Your role also includes upselling attractions, contributing to revenue growth through cost‑saving initiatives, and maintaining awareness of promotions and safety protocols.

Responsibilities

• Greet guests warmly, manage queues efficiently, and sell tickets or services with a smile.
• Handle cash responsibly, balance floats, process payments, and ensure seamless entry and exit through turnstiles.
• Proactively resolve guest concerns, upsell attractions, and contribute to revenue growth through cost‑saving initiatives.
• Maintain awareness of promotions and safety protocols.

Qualifications

• At least one year of customer service experienc...