Guest Services Agent X 2

MPC Moving Picture Company

📍 Livingstone, Southern Province, Zambia

Full-time Information and Record Clerks

Job Description

Company Description

Exotic, luxurious and indigenous. Anantara’s unique destinations cater for everything from a relaxing city break to an extravagant once in a lifetime journey. Exciting opportunities bring Anantara’s heart-felt hospitality and sense of discovery to destinations across Asia and the Middle East.

Job Description

We are looking for three enthusiastic and professional Guest Service Agents at Royal Livingstone Hotel by Anantara. The responsibilities include:

  • Welcome and check in guests with a warm, friendly demeanour, ensuring a positive first impression of our hotel
  • Process guest check-ins and check-outs efficiently, handling payments and resolving any billing queries
  • Communicate professionally with guests, colleagues, and other departments, both verbally and in writing
  • Make and manage bookings for rooms, restaurants, and other hotel facilities
  • Provide comprehensive information about h...
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