Guest Services Agent

What we offer

True Key Hotels & Resorts provides competitive employment packages for its team members, including competitive wages, employee discount programs, referral bonuses, flexible hours, bonuses, health benefits, birthday and anniversary celebrations, on the job training and great opportunities for advancement.

Summing it up

The Guest Services Agent is a hospitality pro. They are responsible for various interactions with guests, including preparing charges, keys, receiving payments and managing reservations. Guest Services Agent's are responsive and encourage a welcoming, solutions-focused environment for our guests.

What you'll be doing

• Oversee the day-to-day operations of the front desk.
• Take reservations, package bookings, guest arrivals and departures in a professional manner.
• Enter data, maintain records and launch reports and financial statements.
• Foster a success oriented and accountable enviro...