Guest Service Representative / Night Auditor

Guest Service Representative / Night Auditor

Job Category: Limited Service Hotels

Requisition Number: GUEST

• Full-Time
• On-site

Locations

Showing 1 location

Description

InnVest is a leading independent hotel operator in Canada, managing over 100 hotels across 18 internationally recognized brands.

The duties and responsibilities for the Guest Service Representative include, but are not limited to the following:

• Create a welcoming environment for our guests.
• Register guests and assign rooms, accommodating special requests whenever possible.
• Complete pre-registration and blocking of rooms for reservations/guest arrival.
• Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures.
• Understand room status and room status tracking.
• Know room locations, types of rooms avail...