Guest Service Officer (NEC)

The NTU Office of Commercial and Auxiliary Services (OCAS) is responsible for the strategic planning, management, and marketing of commercial real estate, hospitality (including Nanyang Executive Centre) and auxiliary services (car parks and shuttle bus services) in NTU main campus and

The Nanyang Executive Centre (NEC) is located at the NTU Main Campus. Currently undergoing refurbishment, the NEC features 150 guestrooms and aims to offer a premier venue for corporate training, retreats and private events.

We are looking for a proactive, service-oriented professional to join NEC as Guest Service Officer . As the welcoming face of NEC, you will be responsible for creating exceptional first impressions and delivering personalised service throughout each guest's stay. You will support front desk operations, orientate guests, anticipate their needs, and ensure every touchpoint reflects the NEC's commitment to hospitality excellence.