Guest Service Expert

Marriott

📍 Port Douglas, Queensland, Australia

Part time Information and Record Clerks

Job Description

At the heart of local communities, Sheraton brings people together—both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as a Front Desk Agent because together, we are better. Start your career at Sheraton, where you don't just work - you belong.  

Position Summary:  

  • Assist guests arriving and departing the hotel through the check in and departure process 

  • Handle general enquiries, creating meaningful guest experiences that are tailored to the guests requirements  

  • Build and strengthen relationships with existing and new guests through engaging experiences and thoughtful service, enabling future bookings 

  • Support the front office team in general operational tasks 

  • Take guest reservations and perform c...

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