Guest Service Expert - Hostess

Marriott International

📍 Cape Town, Western Cape, South Africa

Full time Other Food Preparation and Serving Related Workers

Job Description

JOB SUMMARY
Reporting to the Food and Beverage Management, the successful candidates will be required to manage the hostess desk/ area and enhance the guest experience whilst providing exceptional service. Be a Westin Ambassador and maintaining the quality and standards of the Westin Cape Town Hotel in accordance with Marriott International Policies and Procedures within a pressurized environment.
CANDIDATE PROFILE 
Education and Experience
Hospitality qualification advantageous
1- 2 years’ relevant experience in a similar position within a 5-star hotel environment
Well-groomed appearance as per company standards at all times 
Professional and pleasant disposition
Professional telephone, communication and email etiquette 
People centric with a strong focus on the Guest experience 
Proficient in MS Office (Word, Excel, Outlook)
Problem solving, decision making and conflict...
        

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Job Details

Location Cape Town, Western Cape

Job Type Full time

Category Other Food Preparation and Serving Related Workers

Posted June 26, 2026

Deadline August 05, 2026