Guest Relations Coordinator

Full-time | Onsite

Salary: up to £35,000

Location: Edinburgh

We are recruiting for a Guest Relations Coordinator to join a small, dynamic hospitality team. This is a hands-on, customer-facing role combining guest experience with marketing support, ideal for someone who enjoys variety and taking ownership.

This is a full-time, onsite position working 5 days out of 7, with some weekend and on-call flexibility required.

The Role

You’ll play a key role in delivering an excellent guest experience while supporting marketing activity across digital channels. As part of a small team, a flexible and proactive approach is essential.

Guest Relations & Operations

• Managing guest bookings and information
• Acting as a point of contact for guest enquiries (in person, phone, and email)
• Supporting guests onsite and managing expectations
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