Guest House General Manager

Guest House General Manager

Recruitment Agency: Express Employment Professionals

Location: Lesotho

Job Summary

The General Manager will be responsible for the full oversight of guesthouse operations, including rooms, security, restaurant, bar, hall, pool, sauna, shuttle, parking, Wi‑Fi, and spa massage services.

Detailed Responsibilities

Guesthouse Operations

• Supervise room allocations, housekeeping schedules, and guest comfort.
• Ensure Wi‑Fi connectivity, shuttle service punctuality, parking availability, and sauna readiness.

Security Management

• Oversee security staff, CCTV monitoring, and access control for rooms, the hall, pool, and parking areas.
• Implement emergency protocols and guest safety measures.

Food and Beverage Management

• Direct restaurant menu planning, bar offerings, and coffee service.
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