Guest Experience Leader – Front Office & Lobby

SWISSOTEL

📍 mabalacat, pampanga, Philippines

Full-time IT & Technology

Job Description

Swissôtel Clark in Clark Freeport Zone, Pampanga, Philippines, seeks a dedicated Front Office leader to manage Guest Services and lobby operations, ensuring seamless service, high guest satisfaction, and safety.

The role requires strong leadership, English proficiency, and experience in hotel operations (Front Office/Guest Services). Knowledge of Opera PMS and MS Office is preferred; the successful candidate will drive brand-aligned service and cross-department collaboration.

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