Guest Experience Lead (GEL)

McDonald's

📍 CHARLOTTE, NC, United States

Full-time other-general

Job Description

The Guest Experience Lead works to prove an excellent experience for customers choosing to eat at McDonald's. The GEL is responsible for light custodial work, including (but not limited to) cleaning the lobby, play place, restrooms and building perimeter. The GEL communicates with customers dining in the lobby to ensure their dining needs exceed expectations. The GEL assists in bringing food to parked cars and assists with preparing McDelivery orders for speedy and accurate service.


This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment m...
Apply for this Position