Guest Experience Lead — Front Office Operations

Manila Ocean Park is seeking a skilled Front Office Supervisor to oversee daily operations, ensuring high levels of guest satisfaction and adherence to service standards. The ideal candidate will have a background in hospitality management, with at least 2–3 years of experience in a supervisory role within a hotel environment.

The role involves supervising guests’ check-ins and check-outs, managing front desk activities, and coordinating with various departments to enhance guest experiences. Applicants should possess strong leadership and customer service skills, along with flexibility in work schedules.