Guest Experience Expert

Marriott International

📍 Aberdeen, Scotland, United Kingdom

Full time Baggage Porters, Bellhops, and Concierges

Job Description

Guest Experience Expert – Courtyard Aberdeen

Do you thrive on making people feel genuinely welcome? We're looking for a warm, dynamic, and adaptable Guest Experience Expert to join our team at Courtyard Aberdeen.

This is far from a typical front desk role. You'll work across the hotel, reception, food and beverage, making every guest interaction count, from a seamless check-in to a perfectly served breakfast. No two shifts are the same, and that's exactly what makes it exciting.

Our Hotel 

Courtyard by Marriott Aberdeen Airport is a contemporary hotel just a short walk from Aberdeen International Airport, welcoming both business and leisure travellers from around the world.

What you'll do:

  • Be the face of Courtyard Aberdeen building genuine rapport with guests and creating memorable moments
  • Handle check-ins, check-outs, reservations and payments with confidence and care
  • Anticipate guest needs, resolve i...
  • Apply for this Position