GSA - Front Office

Accor

📍 Pune, Maharashtra, India

Full-Time Information and Record Clerks

Job Description


Company Description

Why work for Accor?


Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS


Job Description
  • Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors
  • Maintain high standards of customer services at the reception desk so that customers’ expectations are consistently exceeded.
  • Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork.
  • Any matter which may affect the interests of the hotel should be brought to the attention of the Management.
  • Responsible for INTERREACT.

  • Qualifications
  • Diploma in Tourism / Hospitality Management
  • Excellent reading, writing and verbal proficiency in English language
  • Ability to speak other languages and basic understanding of local languages will be an advantage