Group Leader- Service and Maintenance (Supervisor)
S
Schindler Holding
📍 United States, United States, United States
Job Description
Group Leader- Service and Maintenance (Supervisor)
Your main responsibilities
+ Optimize the branch staffing of service technicians, by planning the personnel needs including route organization, workloads and training
+ Lead the EI Team to ensure customer and employee satisfaction, adding value to the business, quality of work and operational efficiency.
+ Manage problem solving of sick units and monitor Mean Time Between Callbacks (MTBC) improvement.
+ Execute and solve retrofits, Directive Letter to Field Information (DLFI) and non-conformities.
+ Manage repairs from offer to order including the collection of bad debts.
+ Manage the Modernization Transformation
What you bring
For the Assistant/Area Manager - Existing Installations position, Schindler seeks people with:
Expertise
Desired experience in similar industry (with preferred exposure to service and maintenanc...
Your main responsibilities
+ Optimize the branch staffing of service technicians, by planning the personnel needs including route organization, workloads and training
+ Lead the EI Team to ensure customer and employee satisfaction, adding value to the business, quality of work and operational efficiency.
+ Manage problem solving of sick units and monitor Mean Time Between Callbacks (MTBC) improvement.
+ Execute and solve retrofits, Directive Letter to Field Information (DLFI) and non-conformities.
+ Manage repairs from offer to order including the collection of bad debts.
+ Manage the Modernization Transformation
What you bring
For the Assistant/Area Manager - Existing Installations position, Schindler seeks people with:
Expertise
Desired experience in similar industry (with preferred exposure to service and maintenanc...