Grid Managers / Area Sales Managers

Job Purpose

Grid Manager will be responsible for all major KPIs of Sales, Revenue, Business Development, Mobile Broadband, Trade Visibility, Channel Universe Development and Cell Sites Utilization in that particular Grid.

Job Responsibilities

Sales

• Concentrate on revenue growth from 3G, 4G sales, including handset sales by deploying new smartphone shops and enhancing the quality of existing retailers/ smartphone shops.
• To ensure the quality of gross ads, 3G/4G gross adds.
• To ensure Channel Expansion (SIM Selling, ML, VAS, MNP, MBB, ECATs, Postpaid) by identification of high potential areas within the grid.
• Ensure that timely purchase orders are placed by Franchises to ensure the availability of stock at all times.

Customer Services

• Handle end-to-end Complaint Management, CSI Monitoring, Quality Assurance, and customer experience management at the franchise.
• Visibili...