Global Training Lead & Curriculum Designer - Travel Required

IntouchCX in Mabalacat, Philippines is seeking a passionate Trainer to deliver and develop training modules for our team members. This role involves training new and existing employees using creative techniques to enhance their learning experience.

The ideal candidate should have a BS/BA degree in Education or Business Administration, as well as experience in customer service training, coaching, and 3+ years in a contact center environment. International travel is required, and skills in MS Office are essential.