Global Support Delivery Manager — Strategic Accounts

Akamai Technologies in Petaling Jaya, Selangor is seeking a Support Delivery Manager II to manage high-value customer accounts and drive satisfaction through excellent service delivery. The role requires 6+ years of experience in customer support or technical account management.

You will collaborate with various teams to facilitate customer success while utilizing your skills in data analysis, networking, and stakeholder management. Fluency in Mandarin and Cantonese is ideal.

This position offers opportunities for professional growth and a supportive work environment.