Global Service Support Manager - Telecom (24/7)

Amalsocial in Dubai is seeking a Service Support Manager to lead a 20-person Customer Support team in a 24/7 global centre. You will drive service quality, coach engineers, and collaborate with Provisioning and NOC to resolve complex issues for EMEA customers.

The role requires strong networking knowledge, SD-WAN experience, and a proven track record in process improvements and cross-team leadership. This permanent, full-time position offers visa, healthcare, relocation assistance, and a