Job Description
Work Setup: Hybrid HO (Hideout in Clark, Pampanga) / Sanctum (Quezon City) - at least one week per month
Start Date: August 17, 2026
Schedule/Hrs: Primarily from Monday to Friday, but there may be occasions when weekend work is required.
Equipment: Company-provided
The Director, Global Quality is responsible for leading the organization's quality strategy, governance, and execution across Quality Assurance, Quality Control, Quality Insights, and Quality Improvement initiatives. This role drives service delivery excellence by establishing quality standards, identifying operational risks, improving customer outcomes, and leveraging data, analytics, and automation to strengthen performance, reduce defects, and support continuous improvement across the business.
What are the required qualifications of a Director, Global Quality?