Global IT Manager/Hybrid Hoboken/End User Support
K
Kelly Services
📍 Hoboken, NJ, United States
Job Description
$150000 - $160000
A global industry leader is seeking a full-time Global IT Manager to lead its worldwide End User Support organization. This is a hybrid position in Hoboken, NJ (2–3 days onsite) supporting over 6,000 employees and 12,000 end-user devices across a global enterprise. This leadership role will drive IT Service Desk operations, ServiceNow initiatives, and the adoption of AI technologies, including Claude, Microsoft Copilot, and AI-powered self-service agents, to modernize the employee support experience.
This is an opportunity to make a global impact while shaping the future of IT support. You'll lead a team of approximately 60 professionals worldwide, champion AI-driven automation, and help transform how employees interact with IT.
In return, you'll join a collaborative organization that offers strong executive visibility, career growth, competitive compensation, RSUs, and bonus potential.
Required Skills & Experience
+ 8+ years of ...
A global industry leader is seeking a full-time Global IT Manager to lead its worldwide End User Support organization. This is a hybrid position in Hoboken, NJ (2–3 days onsite) supporting over 6,000 employees and 12,000 end-user devices across a global enterprise. This leadership role will drive IT Service Desk operations, ServiceNow initiatives, and the adoption of AI technologies, including Claude, Microsoft Copilot, and AI-powered self-service agents, to modernize the employee support experience.
This is an opportunity to make a global impact while shaping the future of IT support. You'll lead a team of approximately 60 professionals worldwide, champion AI-driven automation, and help transform how employees interact with IT.
In return, you'll join a collaborative organization that offers strong executive visibility, career growth, competitive compensation, RSUs, and bonus potential.
Required Skills & Experience
+ 8+ years of ...