Global Head of Technical Service (f/m/d)

This appeals to you

• Develop and execute the global Technical Service strategy across our worldwide service organization.
• Transform Technical Service from an operational function into a commercially driven business with profitable growth.
• Lead and further develop a global network of internal service hubs, regional organizations, and external service partners.
• Drive customer retention and recurring revenue through innovative service offerings, service contracts, and value‑added solutions.
• Establish global standards, governance, KPIs, and best practices to continuously improve service quality and operational performance.
• Collaborate closely with Product Management, R&D, Commercial, Supply Chain, Quality, and regional leadership to strengthen Technical Service as a key differentiator.
• Foster technical excellence through capability development, certification programs, and knowledge sharing across the global ne...