Global Digital Product (Madrid)

Role Overview

As Global Digital Product & Experience Manager based out of Madrid, you will ensure effective execution of the digital insurance product roadmap, elevate digital customer experience standards across all channels, coordinate structured follow‑up of digital performance across markets, and translate strategic priorities into actionable product and experience initiatives. The role, positioned at the intersection of Product, Experience and Market Coordination, ensures global strategic priorities are executed and consistently implemented across markets.

Key Responsibilities

• Digital Experience Leadership (Cross‑Channel):
  • Lead the definition and evolution of the end‑to‑end digital insurance experience across app, web and assisted channels.
  • Drive journey simplification, friction reduction and customer‑centric design principles.
  • Identify structural UX barriers impacting conversion and engagement.
  • Ensure cross‑cha...