Global Digital Product & Experience Manager (Boadilla Del Monte)
G
Grupo Santander
📍 boadilla, kingdom of spain, Spain
Job Description
Experteer Overview You will lead the end-to-end digital insurance experience across channels, driving a customer-centric journey and aligning global priorities with local markets. In this role you work at the intersection of Product, Experience and Market Coordination to ensure scalable UX standards and measurable impact. You’ll partner with analytics, tech and business teams to optimize performance and share learnings across markets. This is a chance to shape digital experiences in a large, international financial services group. Compensaciones / Incentivos Define and evolve the end-to-end digital insurance experience across app, web, and assisted channels Drive journey simplification and customer-centric design Identify UX barriers impacting conversion and engagement Ensure cross-channel consistency between digital and assisted environments Collaborate with CRO & Experimentation to embed behavioral insights Establish scalable UX standards and design guidelines across markets Support ...