Global CX Lead – Bogotá (Equity Eligible)

Nubank in Bogotá is expanding its customer experience team to support a fast-growing, global project. You will directly back customers, monitor CX metrics, and drive continuous improvements across multilingual support, with emphasis on delivering exceptional service.

The role requires 2–3 years in operations and customer service, strong English skills, and a collaborative mindset to navigate a dynamic, cross-functional environment. Local presence in Bogotá is expected.