German Speaking Customer Support for Car Leasing & Financing Department

Mercier Consultancy is thrilled to announce an opening for a German Speaking Customer Support Representative in our Car Leasing & Financing Department for one of our clients! In this vital Entry Level role, you will be the primary contact for our German-speaking clients, providing them with exceptional support and information related to car leasing and financing solutions.

If you are passionate about customer service and have a keen interest in the automotive industry, this position is perfect for you. Join our team and help our clients navigate their automotive financing options with ease!

Responsibilities

• Provide customer support in German via phone, email, and chat
• Assist clients with inquiries regarding car leasing and financing options
• Accurately document customer interactions and resolutions in our CRM system
• Collaborate with internal teams to address and resolve client issues
• Offer detailed information about ca...