German Speaking Customer Service Representative

German Speaking Customer Service Representative

Online Retail Project

Location: Umhlanga, South Africa (On-site)
Start Date: April
Working Hours: 24/7 Rotational Shifts
Contract Type: Full Time
Salary: R20,000 – R25,000 per month + Benefits

Job Overview

We are looking for German-speaking Customer Service Representatives with strong German language skills (B2–C2) to support a global online retail project in Umhlanga, South Africa . This is a fully on-site role within a dynamic, shift-based environment.

Language Requirements

German: B2–C2 level (very good to native-level proficiency required)

English: Advanced (for training and internal communication)

Key Responsibilities

• Manage customer inquiries via phone, email, and chat
• Support customers with orders, deliveries, returns...