German Customer Support - Lisbon, Portugal
Confidential
📍 Lisbon, Lisbon, Portugal
Job Description
We are looking for German customer support for a Customer Support Position in Lisbon
If you are looking for stability, to work in a multi-cultural environment and to grow within the company, this is your chance
Our client is one of the largest multinational BPO companies in the world. They are known to work with world famous brands but also start-ups. They are constantly evolving and looking for new talent to join them!
Requirements
- Native or near native German
- A good level of written and spoken English (B2-C1)
- Team player and open minded
- Good knowledge of computer tools
- Excellent oral and written communication and argumentation skills
- Proactive, dynamic and motivated
- Non-European candidates need a work permit
RESPONSIBILITIES
- Ensure quality service by responding to customer inquiries by phone, chat and/or e-mail
- Provide active listening and empathy
- Support and ma...