Genesys Cloud Engineer

Globant

📍 madrid, madrid, Spain

Full-time Tecnologías de la Información

Job Description

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As a Genesys Cloud Software Engineer at Globant, you will design and implement solutions on the Genesys Cloud platform to support customer-facing contact center initiatives. You will work with cross-functional teams to translate complex requirements into scalable integrations and architectures, ensuring stability and performance. You will lead or contribute to enterprise-scale projects that transform digital customer experiences. This role offers impact through AI-enabled, scalable solutions in a global, collaborative environment.
Compensaciones / Beneficios
• Develop solutions on Genesys Cloud, including Architect flows and API integrations
• Lead large-scale contact center initiatives and manage multiple stakeholders
• Analyze requirements and translate them into scalable tech...
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