General Merchandise Manager

Tom Thumb

📍 Arlington, Texas, United States

Full time Supervisors of Sales Workers

Job Description

POSITION PURPOSE

The GM Manager (General Merchandise Manager) is responsible for leading all General Merchandise departments to achieve sales, inventory, merchandising, and customer service goals. This role ensures strong operational execution, inventory accuracy, visual standards, and associate development while supporting overall store performance and compliance with company policies.


KEY ACCOUNTABILITIES Department Leadership & Associate Development

  • Lead, train, coach, and develop GM associates to meet performance, productivity, and service standards.
  • Schedule labor effectively to support merchandising execution and peak business needs while controlling labor costs.
  • Hold associates accountable for attendance, safety, productivity, and policy compliance.
  • Support hiring, onboarding, training, and performance management for GM team members.
  • Operational Execution & Merchandising

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