General Manager - Resort
Bass Pro Shops
📍 Ridgedale, Missouri, United States
Job Description
POSITION SUMMARY:The General Managerisresponsible foroverseeing the entireoperations of the Fun Mountain facility. This positionwillbe responsible formanaging both Food and Beverage operations as well as all games,bowlingand guest attractions.
ESSENTIAL FUNCTIONS:
Routinely inspect areas of ownership toobserveprocesses, guest experiences and to gather feedback from guests and associates
Hold regular meetings with leadership to promote coordination,growthand communication
Continually evaluate existing offerings and develop new activities and servicesin order toexceed guests’ expectations
Handling complaints, and oversee the service recovery procedures
Provide leadership and direction to management and hourly associates
Strive to exceed the budgeted revenue predictions, within expense and payroll guidelines
Ensuresecurity and emergency procedures are in place as required by ...