General Manager of Operations at TotalComm

TotalComm

📍 airdrie, ab, Canada

Full-time Other-General

Job Description

Elevate operational excellence with TotalComm as the General Manager of Operations. This pivotal leadership role emphasizes team alignment and driving performance across sales and support.
As the newly created General Manager, you will report directly to ownership and steer Sales, Customer Care, and Support teams towards sustainable growth. This role prioritizes strong people leadership and operational discipline while translating business strategies into actionable priorities. You will cultivate a high-accountability culture and enhance collaboration across the organization.
Key Responsibilities:
• Serve as the primary leader for Sales, Customer Care, and Support
• Build a people-first, accountable culture rooted in trust
• Drive team engagement through hands-on leadership
• Translate ownership direction into executable priorities
• Own day-to-day operations for customer-facing teams
Requirements:
• 5+ years in leadership within operations or management
•...
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