Job Description
Our General Managers are responsible for the overall success and smooth operation of the gym. This role encompasses three core areas: Cleanliness & Operational Management, Team Management & Customer Service, and Membership Sales.
Key Responsibilities:
Cleanliness & Operational Management:
Ensure that daily cleaning tasks are completed consistently, and that all gym equipment and amenities are properly maintained and in good working order.
Team Management & Customer Service:
Recruit, train, and manage the front desk team to uphold high standards of customer service. Oversee daily responsibilities including phone calls, facility tours, and cleaning duties to ensure seamless front desk operations.
Membership Sales:
Drive membership growth by meeting or exceeding monthly sales goals. Monitor and manage key performance indicators (KPIs) such as bookings, show-ups, and closing rates, ensuri...