General Manager - Fine Dining Restaurant
I
ICTEngage
📍 pretoria, pretoria, South-Africa
Job Description
The General Manager is responsible for overseeing and managing all aspects of the restaurant’s operations to ensure a world-class dining experience for guests. This role requires a strong leader with experience in fine dining, who can drive sales, manage staff effectively, maintain operational excellence, and create a welcoming and professional environment for both guests and employees. Key Responsibilities: 1. Operations Management Oversee daily restaurant operations, ensuring smooth and efficient functioning across front-of-house and back-of-house. Organize and supervise staff shifts, ensuring proper coverage and operational efficiency. Monitor operations closely and initiate corrective actions as needed to maintain high standards. Implement new ideas to improve productivity, service efficiency, and upselling opportunities. 2. Guest Experience & Service Excellence Deliver superior guest services by maintaining a high standard of hospitality. Ensure guest satisfaction through proactiv...