General Manager at Chartwell Retirement
C
Chartwell
📍 richmond hill, york region, Canada
Job Description
Join Chartwell Retirement Residence as a General Manager, where your leadership in operations management will ensure a welcoming and vibrant environment for residents. Drive exceptional service while leading a committed team focused on enhancing daily experiences.
As the General Manager, you will oversee and inspire an interdisciplinary team dedicated to delivering outstanding customer service. You will have a minimum of 3-5 years in a leadership role, ideally within the Retirement Living or Hospitality sector, where communication and decision-making are key. Your goal is to create a home-like atmosphere while maintaining financial and operational excellence.
Key Responsibilities:
• Lead and develop a passionate team of managers and staff
• Ensure accountability and recognize team achievements
• Align services with customer-focused goals
• Manage talent sourcing, onboarding, and succession planning
• Drive adherence to service quality standards
Requirements:
...
As the General Manager, you will oversee and inspire an interdisciplinary team dedicated to delivering outstanding customer service. You will have a minimum of 3-5 years in a leadership role, ideally within the Retirement Living or Hospitality sector, where communication and decision-making are key. Your goal is to create a home-like atmosphere while maintaining financial and operational excellence.
Key Responsibilities:
• Lead and develop a passionate team of managers and staff
• Ensure accountability and recognize team achievements
• Align services with customer-focused goals
• Manage talent sourcing, onboarding, and succession planning
• Drive adherence to service quality standards
Requirements:
...