GenAI Linguist: Multilingual Chatbot UX & QA Lead

Making Science, an international digital acceleration company located in Galicia, Spain, is seeking an experienced professional to focus on optimizing chatbot technology. The role involves defining user intent capture using GenAI and leading the quality assurance process for conversational flows.

The ideal candidate will have solid hands-on experience with linguistic frameworks and a passion for customer experience in multiple languages, ensuring conversations meet high CX standards.