GEM (Guest Experience Maker)

About Sorrel River Ranch Sorrel River Ranch is a Four Diamond luxury guest ranch along the scenic Colorado River, surrounded by 2,000-foot-high cliffs, buttes, and mesas.

Located just 17 miles from Moab, Utah, and near Arches and Canyonlands National Parks, the ranch offers an exclusive 240-acre riverside oasis.

Position Overview The Guest Experience Maker (GEM) serves as the primary liaison between guests and the resort, ensuring exceptional service and memorable stays.

This role requires a detail-oriented individual who can manage reservations, assist guests with their itineraries, and collaborate with various departments to enhance the guest experience.

The GEM also plays a crucial role in ensuring all guest needs are met efficiently and professionally.

Key Responsibilities Guest Services & Hospitality Warmly welcome guests, manage check-in/check-out procedures, and provide personalized assistance.

Understand, antici...