GCS Molecular Lab Specialist
Roche Holding AG
📍 sant cugat del vallès, cataluña, Spain
Job Description
La position
Support & Training Specialist
For our Global Customer Support (GCS) department, we are seeking a Support & Training Specialist for our Molecular Diagnostics family of products with a focus on Hardware and Software expertise. GCS is responsible for technical services in the Roche Diagnostics Division. Our team of over 500 co‑workers globally provides support, training, and information to local and regional service & support representatives.
Join our team in Sant Cugat del Valles in Barcelona as a GCS Molecular Lab Specialist. In this very versatile position in GCS, you join a team responsible to provide advanced troubleshooting and support, as well as training, and documentation to regional centers and to our affiliates worldwide. You consistently work with cross‑functional teams, and participate in feature and design reviews. You help to create a bridge between the needs of our customers and affiliates, and our global stakeholders. In...