Game Day JMA Dome -Guest Service Representative - Temporary Part-Time

Job Description

The JMA Dome is seeking Temporary Game Day Guest Service Representatives to work on an as needed basis for events in the - academic (June through May ) season. Our Guest Service Representatives play a critical role in creating a safe and enjoyable experience for our guests. In this role you will have the ability to promote excellence customer service throughout the Stadium. Education and Experience

As a Guest Service Representative, you are a leader for the entire Event Staff. We expect you to work as a team with all other Supervisors and staff personnel. You are encouraged to help in other areas as needed and assist all staff members that need assistance.

Be a helpful, courteous leader of our staff and patrons.

Have complete knowledge of the Dome Playbook, and policies & procedures.

Monitor Event Staff members’ appearance, and performance.

Must be able to obtain a NYS Security Guard License.

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