Functions & Guest Experience Manager

Functions & Guest Experience Manager required in Paarl.

Duties and Responsibilities:

• Manage weddings, conferences, private functions, and group bookings from enquiry to execution.
• Coordinate all event planning, administration, and operational requirements.
• Prepare quotations, confirmations, contracts, and event documentation.
• Maintain professional communication with clients throughout the event process.
• Liaise with internal departments to ensure seamless event delivery.
• Lead event briefings and oversee the successful execution of events.
• Ensure exceptional guest experiences and high service standards.
• Monitor event budgets, payments, and administrative reporting.
• Maintain quality standards and ensure every event aligns with the company’s hospitality offering.

Requirements:

• Minimum 3 years’ management experience in hospitality, events, restaurants...