Leads the identification and documentation of customer’s NetSuite value gaps leveraging our proprietary SuiteReview methodology
Leads driving the approach to remediate gaps, and consensus with the Customer
Work with customers to remediate highest priority gaps
Architect solutions for complex business requirements, which may include configuration and/or integration and/or technical components, in partnership with our dedicated Technical Services (TS) team
Define detailed functional requirements for automations and integrations to NetSuite
Work with TS team to design and unit test automations and integrations
Perform quality reviews of deliverables developed by other team members
Continue to increase product knowledge and pursue relevant certifications
Collaboration with other ACS teams, including TS, Point-of-sale (POS), Commerce, OpenAir, and Premier and/or Platinum Support