Fully Remote Patient Service Representative $17.50/hr
T
TEKsystems
📍 New Haven, CT, United States
Job Description
Remote Patient Service Coordinator
100% Remote | Healthcare Call Center
Join a growing healthcare team helping patients transition home after hospital discharge.
What You'll Do
+ Make outbound calls to recently discharged patients to schedule Nurse Coach assessments
+ Answer inbound calls and assist patients with scheduling
+ Coordinate care with patients, physicians, and nurse coaches
+ Document all patient interactions accurately
+ Follow scripted outreach and engagement processes
+ Complete 50–100 calls daily while meeting quality and productivity goals
Requirements
+ 1+ year of call center experience (required)
+ High-volume customer service, outreach, or patient support experience
+ Strong communication and documentation skills
+ Ability to work an 8-hour shift in a remote call center environment
+ Weekend availability required
+ High school diploma or equi...
100% Remote | Healthcare Call Center
Join a growing healthcare team helping patients transition home after hospital discharge.
What You'll Do
+ Make outbound calls to recently discharged patients to schedule Nurse Coach assessments
+ Answer inbound calls and assist patients with scheduling
+ Coordinate care with patients, physicians, and nurse coaches
+ Document all patient interactions accurately
+ Follow scripted outreach and engagement processes
+ Complete 50–100 calls daily while meeting quality and productivity goals
Requirements
+ 1+ year of call center experience (required)
+ High-volume customer service, outreach, or patient support experience
+ Strong communication and documentation skills
+ Ability to work an 8-hour shift in a remote call center environment
+ Weekend availability required
+ High school diploma or equi...