Full-Time Service Advisor Role
K
Kaizen Automotive Group
📍 ponoka, ab, Canada
Job Description
Drive your automotive career forward as a Service Advisor in our vibrant dealership. This position is crucial for managing customer interactions and ensuring high-quality service delivery.
You will be responsible for understanding and addressing customer concerns while coordinating with our technicians to meet OEM standards. Your ability to communicate effectively will enhance customer satisfaction throughout the repair process.
Key Responsibilities:
• Greet customers and document their service needs clearly
• Prepare accurate repair orders in line with dealership policies
• Transparently communicate service recommendations and pricing
• Collaborate with technicians for timely vehicle repairs
• Maintain thorough records within DMS and adhere to standards
Requirements:
• Experience in automotive or customer service roles
• Knowledge of vehicle maintenance and repairs
• Strong communication and customer relationship skills
• Ability to manage multiple ...
You will be responsible for understanding and addressing customer concerns while coordinating with our technicians to meet OEM standards. Your ability to communicate effectively will enhance customer satisfaction throughout the repair process.
Key Responsibilities:
• Greet customers and document their service needs clearly
• Prepare accurate repair orders in line with dealership policies
• Transparently communicate service recommendations and pricing
• Collaborate with technicians for timely vehicle repairs
• Maintain thorough records within DMS and adhere to standards
Requirements:
• Experience in automotive or customer service roles
• Knowledge of vehicle maintenance and repairs
• Strong communication and customer relationship skills
• Ability to manage multiple ...