Full-Time Service Advisor at Velocity
V
Velocity Truck Centres
📍 edmonton, division no. 11, Canada
Job Description
Elevate your career with Velocity Truck Centre Canada as a full-time Service Advisor in Edmonton. Manage customer interactions, service orders, and repairs within our advanced dealership.
As a Service Advisor, you'll focus on delivering high-quality customer experiences while communicating repair needs clearly. Candidates should have solid customer service experience and ideally be familiar with automotive or heavy-duty mechanics. Your role will involve scheduling appointments and ensuring a collaborative environment among service teams.
Key Responsibilities:
• Assist customers by addressing their service inquiries
• Communicate repair recommendations and provide transparent timelines
• Schedule and prioritize service orders effectively
• Work with service technicians for prompt repairs
• Maintain detailed records of customer interactions and orders
Requirements:
• At least three years of relevant customer service experience
• Proficient communication skil...
As a Service Advisor, you'll focus on delivering high-quality customer experiences while communicating repair needs clearly. Candidates should have solid customer service experience and ideally be familiar with automotive or heavy-duty mechanics. Your role will involve scheduling appointments and ensuring a collaborative environment among service teams.
Key Responsibilities:
• Assist customers by addressing their service inquiries
• Communicate repair recommendations and provide transparent timelines
• Schedule and prioritize service orders effectively
• Work with service technicians for prompt repairs
• Maintain detailed records of customer interactions and orders
Requirements:
• At least three years of relevant customer service experience
• Proficient communication skil...