Front Office Manager (Hiring Immediately)
D
DKN HOTEL GROUP
📍 oxnard, ca, United-States
Job Description
Essential Functions and Responsibilities of the job include but are not limited to:
- Complete daily walk through checklist of all hotel public spaces upon arrival. Note and follow up on anything that is needed for correction.
- Attend & Complete AM & PM Daily line up with team. Go over service reminders, VIPS and general info for all staff. Make sure it is upbeat, find one positive to discuss and make sure to praise any recent reviews or great service moments.
- Review House Count for the next 3-5 days. Balance house, Pre block, hard block, review resumes, ensure all notes are correctly loaded into PMS reflecting pertinent information for the group and ensure routing is completed for groups.
- Complete any daily or weekly reports that need to be completed. Daily Recap & MMR reports sent out on time.
- Review Pass-on from previous shift. Follow up on all items as noted. Make contact with each guest that requested something or...