Front Office Manager

The Ravenport Resort is looking for a passionate, professional, and driven individual who thrives in a fast-paced hospitality environment and is committed to providing outstanding customer service.

This is a hands-on leadership role that requires a strong presence in the lobby and behind the desk.

Key Responsibilities

        Lead, motivate and manage the Front Office team to consistently deliver high standards of guest service.

        Oversee all front office operations, including guest check-in/check-out procedures, ensuring smooth and efficient service.

        Set and maintain service standards aligned with our 4-star quality expectations and ensure all team members are trained accordingly.

        Collaborate daily with all necessary departments ...