Seacliff Inn, a Tapestry Collection by Hilton, is actively searching for a Front Office Manager to join the team. The Front Office Manager will be responsible for the smooth and efficient day-to-day front desk operations of the hotel.
Essential Functions and Responsibilities of the job include but are not limited to:
Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to hotel guests.Communicate effectively with guests and fellow team members.Proficient at all Guest Service systems and processes.Supervise, train, coach and retrain Guest Service Team on systems, processes,
procedures and guest interaction.Oversee and ensure accountability in all aspects of Guest Service Team’s performance.Responsible for all front office activity during scheduled shifts.Monitor and adjust room availability status. Monitor and complete...