Front Office Host at Luxury Boutique Hotel
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The Clayfield
📍 niagara on the lake, on, Canada
Job Description
Become a Front Office Host at The Clayfield, Niagara-on-the-Lake’s new luxury boutique hotel. You'll craft personalized guest experiences, combining hospitality and concierge services to ensure exceptional stays.
Working at The Clayfield, part of the Unbound Collection by Hyatt, you’ll play a vital role in guest engagement. This position demands a friendly demeanor and dedication to service excellence, as you'll be the welcoming face of the hotel. Responsibilities include managing guest inquiries, reservations, and providing seamless service interactions throughout their stay.
Key Responsibilities:
• Personally welcome and escort guests with care
• Accurately manage room reservations and modifications
• Address guest concerns with empathy and professionalism
• Coordinate special requests, events, and transportation needs
• Uphold a clean and organized front desk environment
Requirements:
• Engaging personality with exceptional communication skills
• Highly...
Working at The Clayfield, part of the Unbound Collection by Hyatt, you’ll play a vital role in guest engagement. This position demands a friendly demeanor and dedication to service excellence, as you'll be the welcoming face of the hotel. Responsibilities include managing guest inquiries, reservations, and providing seamless service interactions throughout their stay.
Key Responsibilities:
• Personally welcome and escort guests with care
• Accurately manage room reservations and modifications
• Address guest concerns with empathy and professionalism
• Coordinate special requests, events, and transportation needs
• Uphold a clean and organized front desk environment
Requirements:
• Engaging personality with exceptional communication skills
• Highly...